Comprometidos con Ayudarle a Acceder a los Medicamentos de Genentech

Saber qué esperar puede suponer una gran diferencia. Podemos ayudarle en todos los pasos necesarios para obtener un medicamento de Genentech.

Preguntas Frecuentes

Acerca de ZELBORAF Access Solutions

ZELBORAF Access Solutions es un recurso para personas que toman un medicamento de Genentech. Le brindamos acceso al medicamento que necesita.

Me Preocupa Tener Que Pagar ZELBORAF

Puede haber opciones para ayudarle a conseguir el medicamento de Genentech que le ha prescrito el médico. ZELBORAF Access Solutions puede derivarle a diversas opciones de asistencia a pacientes.

Hemos cambiado el nombre de GATCF a Genentech Patient Foundation. Hemos hecho este cambio como muestra del compromiso que tenemos por ayudar a los pacientes y para que sea más fácil de recordar.

Cómo Conseguir Mi Medicamento

No puede recoger su medicamento de Genentech en una farmacia local. Deberá recogerlo en una farmacia especializada.

Una farmacia especializada es diferente a una farmacia normal de pedidos por correo. Sirve fármacos como ZELBORAF.

Cuando comprobemos su cobertura, también le derivaremos a una farmacia especializada que cubra su plan de seguro médico.

Podría suceder que no le den el medicamento de Genentech inmediatamente. En primer lugar, la consulta de su médico o la farmacia especializada deberán verificar que su plan de seguro médico cubra esta medicamento. Esto es lo que se llama “investigación de prestaciones” (benefits investigation). Quizá deban también enviar más información antes de que su plan cubra el medicamento. Esto es lo que se llama “autorización previa” (prior authorization).

Cómo Inscribirse en ZELBORAF Access Solutions

  1. Debe rellenar el formulario llamado PAN.
  2. Su médico debe rellenar el formulario llamado SMN. Usted no tiene que rellenar nada en este formulario.
  3. Su médico envía los dos formularios a ZELBORAF Access Solutions.

Hay dos formas de rellenar el formulario PAN:

  • Puede rellenar el formulario en línea por internet 
  • Puede descargarlo e imprimirlo para cumplimentarlo en papel

El formulario PAN nos permite comentar su información sobre salud con su médico y su plan de seguro médico. No podemos trabajar con usted sin tener el PAN firmado.

Usted no necesita hacer nada más, pero su médico sí. Debe enviar el formulario llamado Declaración de Necesidad Médica (SMN por sus siglas en inglés). Este formulario nos indica que su médico quiere tratarle con ZELBORAF. Asegúrese de que el médico nos envía el SMN para que le podamos ayudar.

Usted no tiene que rellenar nada en el formulario SMN.

Mi Plan Médico ha Rechazado la Cobertura de ZELBORAF

Si su plan de seguro médico no cubre el medicamento de Genentech, usted y la consulta de su médico pueden realizar una apelación. Consulte a su médico para saber si necesita presentar una petición.

Disponemos de recursos para ayudarle a usted y a su médico a realizar una apelación.

Disponemos de recursos para ayudarle a usted y a su médico a realizar una apelación. Usted o la consulta de su médico debe realizar una apelación directamente con su plan de seguro médico.

Esto depende de su plan de seguro médico. Debe preguntar directamente a su plan cuál es su proceso. En ocasiones el proceso de apelación es rápido. No obstante, una apelación puede tardar varios meses si apela varias veces.

Mi Seguro Médico Puede Cambiar

Si su seguro cambia mientras está tomando un medicamento de Genentech, llámenos. Podemos ayudarle a comprender su nueva cobertura.

Genentech Patient Foundation proporciona medicamentos gratuitos de Genentech a las personas que no tienen cobertura de seguro o que tienen problemas financieros, y a personas con determinado nivel de ingresos.

Es responsabilidad suya y de su médico cumplimentar y enviar toda la documentación necesaria a su plan de seguro médico. Genentech no puede garantizar que su plan cubra los tratamientos.

PAN=siglas en inglés de Autorización del Paciente y Aviso de Solicitud Para Transmitir Información Médica a Genentech Access Solutions y a Genentech® Access to Care Foundation.

SMN=siglas en inglés de Declaración de Necesidad Médica.

Important Safety Information & Indication

What it Treats

What is ZELBORAF APPROVED FOR?

ZELBORAF is a prescription medicine used to treat a type of skin cancer called melanoma that has spread to other parts of the body or cannot be removed by surgery, and that has a certain type of abnormal “BRAF” gene.

ZELBORAF is not used to treat melanoma with a normal BRAF gene.
Your healthcare provider will perform a test to make sure ZELBORAF is right for you.

ZELBORAF is a prescription medicine used to treat a type of blood cell cancer called Erdheim–Chester disease (ECD), that can affect body tissues and organs, and that has a certain type of abnormal “BRAF” gene.

It is not known if ZELBORAF is safe and effective in children under 18 years of age.

Important Safety Information

What is the most important information I should know about ZELBORAF?

ZELBORAF can cause serious side effects, including:

  • Risk of new cancers. ZELBORAF may cause certain types of skin cancer called cutaneous squamous cell carcinoma (cuSCC) and keratoacanthoma. New melanoma lesions have occurred in people who take ZELBORAF. ZELBORAF may also cause another type of cancer called non-cutaneous squamous cell carcinoma (non-cuSCC). Talk with your healthcare provider about your risk for these cancers.

Check your skin and tell your healthcare provider right away about any skin changes, including:

  • A new wart
  • A skin sore or reddish bump that bleeds or does not heal
  • A change in size or color of a mole

Your healthcare provider should check your skin before you start taking ZELBORAF, and every 2 months during treatment with ZELBORAF, to look for any new skin cancers. Your healthcare provider may continue to check your skin for 6 months after you stop taking ZELBORAF.

Your healthcare provider should also check for cancers that may not occur on the skin. Tell your healthcare provider about any new symptoms that you get while taking ZELBORAF.

Other blood cancers have happened in some people with Erdheim-Chester Disease (ECD) including those who take ZELBORAF. If you have other blood cancers and take ZELBORAF for ECD, your healthcare provider will monitor your blood cancer through routine blood tests.

Before you take ZELBORAF, tell your healthcare provider about all of your medical conditions, including if you:

  • Have any heart problems, including a condition called long QT syndrome
  • Have liver or kidney problems
  • Have had or are planning to receive radiation therapy
  • Have been told that you have low blood levels of potassium, calcium, or magnesium
  • Are pregnant or plan to become pregnant. ZELBORAF can harm your unborn baby.
  • Females who are able to become pregnant should use effective birth control during treatment with ZELBORAF and for 2 weeks after the final dose of ZELBORAF
  • Talk to your healthcare provider about birth control methods that may be right for you
  • Tell your healthcare provider right away if you become pregnant during treatment with ZELBORAF
  • Are breastfeeding or plan to breastfeed. It is not known if ZELBORAF passes into your breast milk. Do not breastfeed during treatment with ZELBORAF and for 2 weeks after the final dose of ZELBORAF. Talk to your healthcare provider about the best way to feed your baby during this time.

Tell your healthcare provider about all of the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements.

What should I avoid while taking ZELBORAF?

Avoid sunlight during treatment with ZELBORAF. ZELBORAF can make your skin sensitive to sunlight. You may burn more easily and get severe sunburns. To help protect against sunburn:

  • When you go outside, wear clothes that protect your skin, including your head, face, hands, arms, and legs.
  • Use lip balm and a broad-spectrum sunscreen with SPF 30 or higher.

What are the possible side effects of ZELBORAF?

  • Allergic reactions can happen while taking your ZELBORAF, and can be severe. Stop taking ZELBORAF and get medical help right away if you get any of these symptoms of an allergic reaction:
    • Rash or redness all over your body
    • Trouble breathing or swallowing
    • Swelling of the face, lips, or tongue
    • Throat tightness or hoarseness
    • Feel faint
    • Fast heartbeat
  • Severe skin reactions. Stop taking ZELBORAF and call your healthcare provider right away if you get a skin rash with any of the following symptoms, because you may have a severe skin reaction:
    • Blisters on your skin
    • Blisters or sores in your mouth
    • Peeling of your skin
    • Fever
    • Redness or swelling of your face, hands, or soles of your feet
  • Changes in the electrical activity of your heart called QT prolongation. QT prolongation can cause irregular heartbeats that can be life-threatening. Your healthcare provider should do tests before you start taking ZELBORAF and during your treatment with ZELBORAF to check the electrical activity of your heart and your and your body salts (electrolytes). Tell your healthcare provider right away if you feel faint, lightheaded, dizzy, or feel your heart beating irregularly or fast while taking ZELBORAF. These may be symptoms related to QT prolongation.
  • Liver injury. Your healthcare provider should do blood tests to check your liver function before you start taking ZELBORAF and during treatment. Tell your healthcare provider right away if you get any of these symptoms of a liver problem during treatment:
    • Yellowing of your skin or the white part of your eyes
    • Dark or brown (tea color) urine
    • Nausea or vomiting
    • Loss of appetite
    • Pain on the right side of your stomach
  • Eye problems. Tell your healthcare provider right away if you get any of these symptoms during treatment with ZELBORAF:
    • Eye pain, swelling, or redness
    • Blurred vision or other vision changes
  • Worsening side effects from radiation treatment that can sometimes be severe or lead to death. Tell your healthcare provider if you have had or are planning to receive radiation therapy.
  • Kidney injury. Your healthcare provider should do blood tests to check your kidney function before you start taking ZELBORAF and during treatment.
  • Connective tissue disorders. Tell your healthcare provider if you develop an unusual thickening of the palms of your hands along with tightening of the fingers inward or any unusual thickening of the soles of your feet which may be painful.

The most common side effects of ZELBORAF in melanoma include:

  • Joint pain
  • Rash (see “Severe skin reactions” above)
  • Hair loss
  • Sunburn or sun sensitivity
  • Nausea
  • Itching
  • Warts

The most common side effects of ZELBORAF in Erdheim-Chester Disease include:

  • Joint pain
  • Tiredness
  • Hair loss
  • QT prolongation (see “Changes in the electrical activity of your heart called QT prolongation” above)

These are not all of the possible side effects of ZELBORAF. Call your doctor for medical advice about side effects.

You may report side effects to the FDA at (800) FDA-1088 or www.fda.gov/medwatch. You may also report side effects to Genentech at (888) 835-2555.

Please see accompanying Full Prescribing Information and Medication Guide for additional Important Safety Information.