Contact Us
Genentech Access Solutions
1 DNA Way, Mail Stop #858a
South San Francisco, CA
94080-4990
Main website: Genentech-Access.com
(866) 4ACCESS/(866) 422-2377
General inquiries, comments and feedback about technical issues involving the Genentech Access Solutions websites can be emailed to info@genentech-access.com. Due to security concerns, we are unable to download or read email attachments. We will not accept email communication involving patient information.
PAN=Patient Authorization and Notice of Request
for Transmission of Health Information to Genentech Access Solutions
and Genentech® Access to Care Foundation.
SMN=Statement of Medical Necessity.