Learn About Our Services

Genentech Access Solutions provides effective access and reimbursement services to assist your patients and practice after a Genentech medicine is prescribed.


Help with benefits and coverage, such as benefits investigations and prior authorization resources

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Sample billing and coding information and guidance through denials and appeals

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Product Distribution

A list of authorized distributors with information on product distribution methods and our Spoilage Replacement Program

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Online Patient Enrollment

Submit forms and check the status of your patient cases online using My Patient Solutions™

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Our Commitment to Patients

To date, we have helped more than

1.4 million

patients access the medicines they need

In 2015, we helped more than


fully insured, underinsured and uninsured patients