Learn About Our Services

Genentech Access Solutions is your resource for access and reimbursement support after a Genentech medicine is prescribed.

Coverage

Help understanding benefits and coverage, such as benefits investigations and prior authorization resources

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Reimbursement

Sample coding information and resources for denials and appeals

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Product Distribution

A list of authorized distributors and specialty pharmacies as well as information on our Spoilage Replacement Program

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Online Patient Enrollment

Submit Genentech Access Solutions forms and check the status of your service requests online using My Patient Solutions

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Our Commitment to Patients

Over the past 20+ years,
Genentech has helped more than

1.5 million

patients access the Genentech medicines they need.

In 2016, we helped more than

168,000

patients access the Genentech medicines they need.