Learn About Our Services
Genentech Access Solutions is your resource for access and reimbursement support after a Genentech medicine is prescribed.

Coverage
Help understanding benefits and coverage, such as benefits investigations and prior authorization resources

Product Distribution
A list of authorized distributors and specialty pharmacies as well as information on our Spoilage Replacement Program

Online Patient Enrollment
Submit Genentech Access Solutions forms and check the status of your service requests online using My Patient Solutions
Our Commitment to Patients
Over the past 20+ years,
Genentech has helped over
2.2 million
patients access the Genentech medicines they need.
In 2019, Genentech Access Solutions helped more than
287,000
eligible patients with access issues.