How Can We Help You?

There may be options to help you afford your Genentech medicine, no matter what type of health insurance you have. Your ENSPRYNG Patient Navigator can help you find out which option may be right for you.

Patient Navigators

Your ENSPRYNG Patient Navigator is your personal guide during your treatment with ENSPRYNG.

Once you enroll in ENSPRYNG Access Solutions, you will be teamed up with your own Patient Navigator.

This person will work with you and your health care team during your treatment with ENSPRYNG.

Your Patient Navigator is your personal guide throughout treatment. He or she:

  • Works with your doctor’s office and/or specialty pharmacy to help you get your medicine
  • Explains how your insurance can cover your ENSPRYNG treatment
  • Helps you find financial assistance options and enroll in and navigate the ENSPRYNG Co-pay Program, if you are eligible
  • Is available to answer questions about ENSPRYNG
  • Can educate you about ENSPRYNG clinical injection training support

To reach your Patient Navigator at any time during your treatment, call (844) 677-7964.

To enroll in ENSPRYNG Access Solutions, you and your doctor must fill out the ENSPRYNG Start Form.



Referrals to Independent Co-pay Assistance Foundations

If you need help with the co-pay for your Genentech medicine, your Patient Navigator can refer you to an independent co-pay assistance foundation.

An independent co-pay assistance foundation is a charitable organization that gives financial assistance for medicines.

Call ENSPRYNG Access Solutions at (844) 677-7964 for a referral.

These foundations may be able to help you. Please check their websites for up-to-date information.

Independent co-pay assistance foundations have their own rules for eligibility. We cannot guarantee a foundation will help you. We only can refer you to a foundation that supports your disease state. This information is provided as a resource for you. We do not endorse or show financial preference for any particular foundation. The foundations in this list are not the only ones that might be able to help you.

Referrals to the Genentech Patient Foundation

The Genentech Patient Foundation provides free Genentech medicine to people who meet income guidelines and:

  • Who don't have insurance
  • Whose treatment is not covered by insurance
  • Who are struggling with high out-of-pocket costs and meet certain eligibility criteria

This program is intended to assist patients who are living in the United States and are being treated by a US-licensed physician. We do not collect or require citizenship information.

To learn more and to apply for help, visit

If you have health insurance, you should try to get other types of financial assistance, if available. You also need to meet income requirements. If you do not have insurance, or if your insurance does not cover your Genentech medicine, you must meet a different set of income requirements.

Referrals to the ENSPRYNG Co-pay Program

Your Patient Navigator can help you enroll in the ENSPRYNG Co-pay Program. It can help you with the out-of-pocket costs for your Genentech medicine, if you’re eligible.

The ENSPRYNG Co-pay Program helps patients with commercial health insurance. This might be a plan you get through your employer or one you purchased through a Health Insurance Marketplace like To qualify, you must also meet other criteria.

Eligibility criteria apply. Not valid for patients using federal or state government programs to pay for their medications and or administration of their Genentech medication. Patient must be taking the Genentech medication for an FDA-approved indication. See full Terms and Conditions at

How Your Patient Navigator Can Help You

Step 1

First, you need to enroll in ENSPRYNG Access Solutions.

How do I enroll?

Step 2

Your Patient Navigator works with you, your doctor’s office, your health insurance plan and your specialty pharmacy. We might contact you for more information.

What will we find out?

Step 3

Your Patient Navigator refers you to patient assistance options.

What options are there?

Step 4

Continues to provide support throughout treatment with ENSPRYNG.

How am I supported?