How Can We Help You?

MySMA Support is here for you. The MySMA Support team is available to answer your questions and provide product education, including how to take Evrysdi.

MySMA Support for Evrysdi

MySMA Support is a support service from Genentech that can help provide information about Evrysdi.

A PAL is the local, main point of contact from Genentech who supports people taking Evrysdi. PALs are here to answer questions about Evrysdi and refer you to helpful resources. PALs can also help you understand your insurance and financial support options.

A PAL can:

  • Provide in-person or virtual support based on your preference
  • Answer questions on Evrysdi, including how it works, how to take it, what results were seen in clinical trials and important safety information
  • Explain insurance coverage and potential financial support options
  • Refer you to helpful resources

A PAL is not a part of your medical team and is not a substitute for your health care provider. PALs do not provide medical advice. Your health care provider should always be your main resource for any questions about your health and medical care.

Connect with your local PAL by:

The Evrysdi Start Form is used to enroll people taking Evrysdi into MySMA Support.


Referrals to Independent Co-pay Assistance Foundations

If you need help with the co-pay for your Genentech medicine, a Case Manager can refer you to an independent co-pay assistance foundation.

An independent co-pay assistance foundation is a charitable organization that gives financial assistance for medicines.

Call MySMA Support at (833) 387-9734 for a referral.

These foundations may be able to help you. Please check their websites for up-to-date information.

Referrals to the Genentech Patient Foundation

The Genentech Patient Foundation provides free Genentech medicine to people who meet income guidelines and:

  • Who don't have insurance
  • Whose treatment is not covered by insurance
  • Who are struggling with high out-of-pocket costs and meet certain eligibility criteria

This program is intended to assist patients who are living in the United States and are being treated by a US-licensed physician. We do not collect or require citizenship information.

The Evrysdi Start Form is used to enroll people taking Evrysdi into the Genentech Patient Foundation.

If you have health insurance, you must have already tried other types of financial assistance. You must also meet income requirements. If you do not have insurance, or if your insurance does not cover your Genentech medicine, you must meet a different set of income requirements.

The Evrysdi Co-pay Program

If you have commercial health insurance and meet other eligibility criteria, the Evrysdi Co-pay Program may be able to help you pay for your medicine.

Eligibility criteria apply. Not valid for patients using federal or state government programs to pay for their medications and or administration of their Genentech medication. Patient must be taking the Genentech medication for an FDA-approved indication. See full Terms and Conditions at

How MySMA Support Can Help You

Step 1

First, you need to enroll in MySMA Support.

How do I enroll?

Step 2

MySMA Support works with you, your doctor’s office, your health insurance plan and the specialty pharmacy. We might contact you for more information.

What will we find out?

Step 3

The MySMA Support team refers you to appropriate financial assistance options.

What options are there?

Step 4

We continue to provide information about Evrysdi.

How am I supported?