How Can We Help You?
MySMA Support is here for you. The MySMA Support team is available
to answer your questions and provide product education, including how
to take Evrysdi.
What does your Partnership and Access Liaison (PAL) do?
A PAL is the local, main point of contact from Genentech who supports
people taking Evrysdi. PALs are here to answer questions about Evrysdi
and refer you to helpful resources. PALs can also help you understand
your insurance and financial support options.
A PAL can:
- Provide in-person or virtual support based on your preference
- Answer questions on Evrysdi, including how it works, how to take it, what results were seen in clinical trials and important safety information
- Explain insurance coverage and potential financial support options
- Refer you to helpful resources
A PAL is not a part of your medical team and is not a substitute for
your health care provider. PALs do not provide medical advice. Your
health care provider should always be your main resource for any
questions about your health and medical care.
If you need help with the co-pay for your Genentech medicine, a Case Manager can refer you to an independent co-pay assistance foundation.
An independent co-pay assistance foundation is a charitable organization that gives financial assistance for medicines.
Call MySMA Support at (833) 387-9734 for a referral.
These foundations may be able to help you. Please check their websites for up-to-date information.
The Genentech Patient Foundation provides free Genentech medicine to
people who meet income guidelines and:
- Who don't have insurance
- Whose treatment is not covered by insurance
are struggling with high out-of-pocket costs and meet certain
This program is intended to assist patients who are living in the United States and are being treated by a US-licensed physician. We do not collect or require citizenship information.
The Evrysdi Start Form is used to enroll people taking Evrysdi into the Genentech Patient Foundation.
If you have health insurance, you must have already tried other
types of financial assistance. You must also meet income
requirements. If you do not have insurance, or if your insurance
does not cover your Genentech medicine, you must meet a different
set of income requirements.
If you have commercial health insurance and meet other eligibility
criteria, the Evrysdi Co-pay Program may be able to help you pay for
Eligibility criteria apply. Not valid for patients using federal or
state government programs to pay for their medications and or
administration of their Genentech medication. Patient must be taking
the Genentech medication for an FDA-approved indication. See full
Terms and Conditions at EvrysdiCopay.com.