Committed to Helping You Get Your Genentech Medicine
Knowing what to expect can make all the difference. We can help you through each step of getting your Genentech medicine.
Frequently Asked Questions
About OCREVUS Access Solutions
What is OCREVUS Access Solutions?
My Patient Navigator
Who is my Patient Navigator?
What does my Patient Navigator do?
I Am Concerned About Paying for OCREVUS
My co-pays for OCREVUS are too high. How can you help me?
Where can I find information about the Genentech® Access to Care Foundation (GATCF)?
Getting My Medicine
How long will it take to get my medicine?
Enrolling in OCREVUS Access Solutions
How do I enroll in OCREVUS Access Solutions?
Why do I need to sign the OCREVUS Start Form?
I submitted Section 1 of the OCREVUS Start Form online or gave the signed form to my doctor. Is there anything else I need to do to enroll?
My Health Plan Denied Coverage for OCREVUS
My health insurance plan will not cover OCREVUS. What do I do?
Does OCREVUS Access Solutions send the appeal to my health insurance plan?
How long does an appeal take?
My Insurance Might Change
I am enrolled in OCREVUS Access Solutions and my health insurance plan has changed. What do I do next?
I no longer have a health insurance plan. What should I do?
It is your and your doctor's responsibility to complete and submit
all required paperwork to your health insurance plan. Genentech
cannot guarantee your plan will cover any treatments.