Help with benefits and coverage, such as benefits investigations and prior authorization resources

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Guidance on denials and appeals. Sample billing and coding information

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Product Distribution

Information on product distribution methods and our Spoilage Replacement Program

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Genentech Access Solutions is your resource for effective access and reimbursement services.

To date, we have helped more than

1.4 million

patients access the medicines they need.


In 2015, we helped more than


fully insured, underinsured and uninsured patients.


Learn More About Completing the PAN

Watch this short video for helpful tips about how to properly complete and submit the PAN form.