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Patients can submit the Patient Consent Form online using the eSubmit option. They do not have to use the mouse to create a digitally “written” signature.

Genentech works every day to help patients who have been prescribed our medicines, so they can focus on what matters most.

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Help understanding benefits and coverage, such as benefits investigations and prior authorization resources

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Sample coding information and resources for denials and appeals

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Product Distribution

A list of authorized distributors and specialty pharmacies as well as information on our Spoilage Replacement Program

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Over the past 26+ years, Genentech has helped over 3 million eligible patients access their Genentech medicines.

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In 2022, Genentech Access Solutions helped more than 271,000 eligible patients with access issues.


For assistance, call (877) GENENTECH/(877) 436-3683
6 a.m.–5 p.m. PT, Monday through Friday


Patient Assistance Tool
Find the right assistance option for your patients