Helping Patients After a Genentech Medicine Is Prescribed

Genentech works every day to help patients who have been prescribed our medicines, so they can focus on what matters most.

Genentech works every day to help patients who have been prescribed our medicines, so they can focus on what matters most.

Coverage

Help understanding benefits and coverage, such as benefits investigations and prior authorization resources

Sample coding information and resources for denials and appeals

A list of authorized distributors and specialty pharmacies as well as information on our Spoilage Replacement Program

Over the past 20+ years, Genentech has helped over 2.4 million patients access their Genentech medicines.

In 2020, Genentech Access Solutions helped more than 266,000 eligible patients with access issues.

For assistance, call (877) GENENTECH/(877) 436-3683
6 a.m.–5 p.m. PT, Monday through Friday

Patient Assistance Tool
Find the right assistance option for your patients