Benefits Investigation

Why is a benefits investigation important?

LUCENTIS Access Solutions conducts a benefits investigation (BI) to help you better understand your patient's health insurance plan coverage for some or all of the costs associated with treatment. The BI can also determine if a prior authorization (PA) or patient assistance might be needed.

There are 3 possible outcomes of a BI:

  • Treatment is covered
  • PA is required
  • Treatment is denied

To begin with LUCENTIS Access Solutions, you must complete and submit a Statement of Medical Necessity (SMN) form and have your patient complete and submit a Patient Authorization and Notice of Release of Information (PAN) form. To request a BI, be sure to check the appropriate box on the SMN.

The SMN can be submitted online via My Patient Solutions™ or downloaded from Forms and Documents.

Patients can access the PAN through Forms and Documents or submit the PAN online here.

This description of a BI is for informational purposes only. LUCENTIS Access Solutions makes no representation or guarantee concerning reimbursement or coverage for any service or item.

Prior Authorization

LUCENTIS Access Solutions can help your practice identify if prior authorization (PA) is needed and offer support as you obtain the process of securing it for your patient. All we need to begin are a completed and signed Statement of Medical Necessity (SMN) form requesting our assistance with the PA as well as a signed and dated PAN form.

LUCENTIS Access Solutions can help you as you submit the required PA forms and documentation. If the PA is not granted, LUCENTIS Access Solutions can work with you to determine your next steps. Tips like this can be found in Forms and Documents.