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Patients can submit the Patient Consent Form online using the eSubmit option. They do not have to use the mouse to create a digitally “written” signature.

Committed to helping patients access the Genentech medicine they have been prescribed

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Help understanding benefits and coverage, such as benefits investigations and prior authorization resources

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Sample coding information and resources for denials and appeals

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Product Distribution

A list of authorized distributors and specialty pharmacies as well as information on our Spoilage Replacement Program

genentech patient support services

To learn more about your patient’s treatment, visit


For assistance, call (877) GENENTECH/(877) 436-3683
6 a.m.–5 p.m. PT, Monday through Friday


Patient Assistance Tool
Find the right assistance option for your patients