HEMLIBRA Distribution

Authorized Distributors

Genentech has contracted with a network of authorized specialty distributors to service customers. Customers can purchase HEMLIBRA through authorized specialty distributors that have made a commitment to product integrity. These partners have agreed to distribute only products purchased directly from Genentech and not to distribute HEMLIBRA through secondary channels.

Name Telephone Fax Web Orders
The Alliance Pharmacy 866-767-4883
516-876-0200 thealliancepharmacy.org
AmerisourceBergen Specialty Group (ASD Healthcare) (800) 746-6273 (800) 547-9413 www.asdhealthcare.com
BDI Pharma 800-948-9834 803-781-3349 bdipharma.com
Cardinal Health Puerto Rico
787-625-4200 787-625-4398 www.cardinalhealth.pr
Cardinal Specialty Distribution
866-677-4844
888-345-4916
orderexpress.cardinalhealth.com
CuraScript Specialty Distribution 877-599-7748 800-862-6208 www.curascriptsd.com
Dakota Drug
866-210-5887 763-421-0661 www.dakdrug.com
DMS
877-788-1100 847-518-1105 www.dmspharma.com
FFF Enterprises 800-843-7477 800-418-4333 www.fffenterprises.com
McKesson Plasma and Biologics (MPB) [Government, Hospitals]
877-625-2566 800-289-9285 www.mckesson.com
McKesson Specialty Health (HTC, SP, Physician)
855-477-9800
888-752-7626
mscs.mckesson.com
M&D Specialty Distribution 800-710-6100
318-524-3096
www.mdspecialtydist.com
Smith Medical Partners
800-292-9653
630-227-9220
www.smpspecialty.com

 

Genentech does not influence or advocate the use of any one specialty distributor or specialty pharmacy. We make no representation or guarantee of service or coverage of any item.

All Treatment Center Pharmacies and Hospital Pharmacies Have Access to HEMLIBRA

HEMLIBRA Access Solutions works with specialty pharmacies (SPs), treatment center pharmacies and hospital pharmacies to help patients receive their medicines. 

These pharmacies may provide the following services:

  • Reimbursement resources
  • Clinical services to support patients throughout their treatment
  • The ability to manage the specialty handling and shipping needs linked with many specialty therapies

Authorized SPs

Name Telephone Fax Web Orders
Acaria
800-511-5144
877-541-1503
www.acariahealth.com
Accredo
866-712-5200
800-330-0756
www.accredo.com
Accurate Rx Pharmacy 573-256-4279 573-442-6429 www.accuraterx.net
Acro Pharmaceutical Services 800-906-7798 877-381-3806 www.acropharmacy.com
Aetna Specialty Pharmacy 866-782-2779 866-329-2779 www.aetna.com/individuals-families/pharmacy/specialty-pharmacy.html
AllianceRx Walgreens Prime
888-782-8443
866-677-6685
www.walgreens.com/pharmacy/specialtypharmacy.jsp
Amber Pharmacy 888-370-1724 877-645-7514 www.amberpharmacy.com
ARJ Infusion Services 866-451-8804 877-451-8955 www.arjinfusion.com/specialties/specialty-pharmacy
Axium Healthcare Puerto Rico/Kroger Specialty Pharmacy (Puerto Rico Only)
800-546-2163
800-546-2163
www.krogerspecialtypharmacy.com/axiumpr
Brothers Healthcare dba Beemans Redlands Pharmacy 800-291-1089 866-725-1233 http://www.brothershealthcare.com
Best Option Healthcare (Puerto Rico Only) 787-723-6869 787-723-6987 bestoptionpr.com
BioMatrix
877-337-3002
954-385-7324
www.biomatrixsprx.com
BioPlus Specialty Pharmacy 866-514-8082
800-269-5493
www.bioplusrx.com
BioScrip 877-409-2301
  www.bioscrip.com
BioTek reMEDys 877-246-9104
302-544-5018 www.biotekrx.com
BriovaRx 855-855-8754 800-311-0185 https://www.briovarx.com/conditions/hemophilia.html
CanyonCare Rx 855-307-6880
  www.canyoncarerx.com
Cardinal Health Specialty Pharmacy 888-662-6779 877-800-4790 chsprx.com
CareMed Specialty Pharmacy
877-227-3405 877-542-2731 caremedsp.com
Cigna 800-351-3606 800-351-3616 www.cigna.com/specialty-pharmacy-services
Commcare Specialty Pharmacy 888-203-7973 888-203-7980 www.commcarepharmacy.com
Cottrill's Pharmacy, Inc 716-508-8481 716-508-8482 www.cottrillspharmacy.com
CVS/Specialty
800-237-2767
800-323-2445
www.cvsspecialty.com
Diplomat Pharmacy 877-977-9118 800-550-6272 www.diplomatpharmacy.com
Ethical Factor Rx
866-642-2920
570-371-6317 www.ethicalfactorrx.com
Factor One Source Fast Pharmacy 844-773-6779
301-876-4395 fosrx.com/wp
Fidelis Specialty Pharmacy (866) 643-2042   http://fidelis-rx.com/
Healthcare Evolution 610-495-0800 610-495-1933 healthcareevolutions.com
Herndon Pharmacy
877-432-6250
559-297-6838
www.herndonpharmacy.com
HPC Specialty Pharmacy
800-757-9192 855-813-0583 www.hpcspecialtypharmacy.com
Humana Specialty Pharmacy 800-486-2668
877-405-7940
www.humanapharmacy.com/specialty
InTouch Pharmacy 877-874-5099 (404) 973-2711 http://intouchpharmacy.com/
MagellanRx
866-554-2673 866-364-2673 www.magellanhealth.com
Maxor National Pharmacy Services
800-658-6146
806-324-5511
www.maxor.com
Nufactor Specialty Pharmacy Biopharmaceuticals 800-323-6832 855-270-7347 www.nufactor.com
Oso Home Care
800-310-6611
949-660-7138
osohomecare.com
Paragon Healthcare Specialty 866-972-5888 866-491-5888 http://paragonhealthcare.com/
PerformSpecialty 855-287-7888 844-489-9565 www.performspecialty.com
Premier Infusion Care 866-365-2525
866-383-2525
premierinfusion.com
PropacPayless
800-330-3665
  www.propacpayless.com
Quality Home Infusion
818-848-8112
818-848-8142
www.qhirx.com
Red Chip Enterprises 949-223-9828
  www.redchip.org
Soleo Health
888-244-2340
610-586-3320 www.soleohealth.com
Special Care Pharmacy Services (Puerto Rico Only)
877-899-8997
855-230-9963
specialcarepr.com
Superior Biologics
866-416-3655
866-416-3656
www.superiorbiologics.com
U&I
877-229-5248
315-829-2708
www.unipartners.net
US Bioservices
888-518-7246
888-418-7246
www.usbioservices.com
Vital Care Rx
877-229-1724
877-229-1725
www.vitalcarerx.com
Vital Rx 866.209.5540 1-800-878-4160 https://www.vitalrx.com/
Walmart Specialty Pharmacy 877-453-4566
866-537-0877
www.walmart.com/specialtypharmacy
Westside Specialty Pharmacy
808-645-0491 808-335-0043 www.facebook.com/westsidespecialty

 

Genentech does not influence or advocate the use of any one specialty distributor or specialty pharmacy. We make no representation or guarantee of service or coverage of any item.

Spoilage Replacement Program

The Genentech Spoilage Replacement Program provides for replacement of infused, injected and self-administered products, which are prescribed and prepared for a labeled indication, yet not administered due to unforeseen patient clinical circumstances, subject to certain limitations and conditions set forth by Genentech.

Please contact Genentech Customer Service at (800) 551-2231 to submit a request for replacement of spoiled product or to obtain additional information about the Program.

To request replacement product:

  • Contact Genentech Customer Service at (800) 551-2231 to obtain the Genentech Spoilage Replacement Program Form
  • Complete the Genentech Spoilage Replacement Program Form and fax it back to Genentech Customer Service at (877) 329- 6737 within 30 days of the spoilage event
  • The request may take up to 3 business days to review. If approved by Genentech, further instructions for returning product or completing a Certificate of Destruction will be provided
  • The spoiled product or completed Certificate of Destruction must be received by Genentech within 60 days of approval of the spoilage request
    • Replacement product generally ships within 11 business days following receipt of the spoiled product or completed Certificate of Destruction

Important guidelines:

  • Each instance of spoilage replacement requires completion of the Spoilage Replacement Program Form. Replacement is on a case-by-case basis at the sole discretion of Genentech; please retain all original product packaging for returns processing
  • Genentech does not ship replacement product if the spoiled product has been used for an off-label indication
  • Genentech does not ship replacement product if ANY portion of the product has been administered
  • Genentech will only ship replacement product to licensed facilities
  • All spoilage replacement requests are subject to review by Genentech; returned product is subject to analysis
  • Replacement is not available if any amount has been billed to a patient or an insurance claim has been remitted to a payer
  • Requests are subject to certain limitations and conditions. Genentech has the right to modify or discontinue the Spoilage Replacement Program at any time without notice

PAN=Patient Authorization and Notice of Request for Transmission of Health Information to Genentech Access Solutions and Genentech® Access to Care Foundation.

SMN=Statement of Medical Necessity.