HEMLIBRA Distribution

Authorized Distributors

Genentech has contracted with a network of authorized specialty distributors to service customers. Customers can purchase HEMLIBRA through authorized specialty distributors that have made a commitment to product integrity. These partners have agreed to distribute only products purchased directly from Genentech and not to distribute HEMLIBRA through secondary channels.

Name Telephone Fax Web Orders
The Alliance Pharmacy 866-767-4883
516-876-0200 thealliancepharmacy.org
AmerisourceBergen Specialty Group (ASD Healthcare) 800-746-6273 800-547-9413 www.asdhealthcare.com
BioCARE 800-304-3064 602-850-6215 biocare-us.com/
Cardinal Health Puerto Rico
787-625-4200 787-625-4398 www.cardinalhealth.pr
Cardinal Specialty Distribution
866-677-4844
888-345-4916
orderexpress.cardinalhealth.com
CIBD Distributors 714-227-9689 714-600-4791 http://cibddistributors.com
CuraScript Specialty Distribution 877-599-7748 800-862-6208 www.curascriptsd.com
Dakota Drug
866-210-5887 763-421-0661 www.dakdrug.com
DMS
877-788-1100 847-518-1105 www.dmspharma.com
FFF Enterprises 800-843-7477 800-418-4333 www.fffenterprises.com
McKesson Plasma and Biologics (MPB)
877-625-2566 800-289-9285 www.mckesson.com
M&D Specialty Distribution 800-710-6100
318-524-3096
www.mdspecialtydist.com

 

Genentech does not influence or advocate the use of any one specialty distributor or specialty pharmacy. We make no representation or guarantee of service or coverage of any item.

All Treatment Center Pharmacies and Hospital Pharmacies Have Access to HEMLIBRA

HEMLIBRA Access Solutions works with specialty pharmacies (SPs), treatment center pharmacies and hospital pharmacies to help patients receive their medicines. 

These pharmacies may provide the following services:

  • Reimbursement resources
  • Clinical services to support patients throughout their treatment
  • The ability to manage the specialty handling and shipping needs linked with many specialty therapies

Authorized SPs

Name Telephone Fax Web Orders
Acaria
800-511-5144
877-541-1503
www.acariahealth.com
Accredo
866-712-5200
800-330-0756
www.accredo.com
Accurate Rx Pharmacy 573-256-4279 573-442-6429 www.accuraterx.net
Acro Pharmaceutical Services 800-906-7798 877-381-3806 https://www.premierinc.com/pharmacy-announcement
Advanced Pharmacy Services LLC 570-208-0277 570-208-7201 www.apspharmacy.com
Aetna Specialty Pharmacy 866-782-2779 866-329-2779 www.aetna.com/individuals-families/pharmacy/specialty-pharmacy.html
Alivia Specialty, LLC N/A N/A www.aliviahealth.com/specialty
AllianceRx Walgreens Prime
888-347-3416 877-231-8302 https://www.alliancerxwp.com
Amber Pharmacy 888-370-1724 877-645-7514 www.amberpharmacy.com
American Service & Product Pharmacy (ASAP Pharmacy) 877-285-3727 N/A http://www.wecareasap.com
AmeriMed 866-230-5646 502-585-7678 http://amerimedinfusion.com
Amerita 866-367-4567 615-367-1808 www.ameritaiv.com
AnovoRx 844-288-5007 901-201-5465 www.anovorx.com
Ardon Health, LLC 855-425-4085 855-425-4096 www.ardonhealth.com
ARJ Infusion Services 866-451-8804 877-451-8955 www.arjinfusion.com/specialties/specialty-pharmacy
Avita Pharmacy 225-924-1930 225-924-2620 www.avitapharmacy.com
Axium Healthcare Puerto Rico/Kroger Specialty Pharmacy (Puerto Rico Only)
800-546-2163
800-546-2163
www.krogerspecialtypharmacy.com/axiumpr
BDRN 888-692-3761 N/A www.mybdrn.com
Best Care Pharmacy Inc. (ASP Cares) 305-856-0070 305-856-0072 www.aspcares.com
Bioethics Solutions, Inc (BioEthics Advantage) 877-370-4246 N/A www.bioethics-vc.com
BioMatrix
877-337-3002
954-385-7324
www.biomatrixsprx.com
BioPlus Specialty Pharmacy 866-514-8082
800-269-5493
www.bioplusrx.com
BioScrip 877-409-2301
N/A www.bioscrip.com
BioTek reMEDys 877-246-9104
302-544-5018 www.biotekrx.com
Blue Sky 843-352-7662 843-352-7632 http://blueskyspecialtypharmacy.com/
BriovaRx 855-855-8754 800-311-0185 www.briovarx.com/conditions/hemophilia.html
Brothers Healthcare (Beemans Redlands Pharmacy) 800-291-1089 866-725-1233 www.brothershealthcare.com
CanyonCare Rx 855-307-6880
N/A www.canyoncarerx.com
Cardinal Health Specialty Pharmacy 888-662-6779 877-800-4790 chsprx.com
CareMed Specialty Pharmacy
877-227-3405 877-542-2731 caremedsp.com
CarePartners Pharmacy, LLC 866-832-7171 866-832-7180 www.carepartnersrx.com
Chelsea Royal Care Pharmacy, Inc. 844-894-8016 212-255-8002 www.chelsearoyalcarepharmacy.com
Cigna 800-351-3606 800-351-3616 www.cigna.com/specialty-pharmacy-services
Commcare Specialty Pharmacy 888-203-7973 888-203-7980 N/A
Cook Children's Home Health 800-747-8242 N/A www.cookchildrenshomehealth.com/
Cottrill's Pharmacy, Inc 716-508-8481 716-508-8482 www.cottrillspharmacy.com
Covenant Specialty Therapeutics, Inc 256-282-6195 N/A N/A
CVS/Specialty
800-237-2767
800-323-2445
www.cvsspecialty.com
Diplomat Pharmacy 877-977-9118 800-550-6272 www.diplomatpharmacy.com
Drugco Health 866-601-8434 866-601-8434 drugcopharmacy.com
Dunn Meadow Pharmacy 844-262-8200 201-949-3455 www.dunnmeadow.com
Elmcare Pharmacy Inc 718-661-1122 N/A N/A
Ethical Factor Rx
866-642-2920
570-371-6317 http://www.ethicalfactorrx.com/
Evolutionary RX 214-812-9958 214-782-9155 http://evolutionaryrx.com
Expedien RX Pharmacy (AHSSHC) 866-943-4535 N/A www.expedienrx.com
Factor One Source Fast Pharmacy 844-773-6779
301-876-4395 fosrx.com/wp
Fast Specialty Pharmacy 877-327-8881 844-504-3278 http://fosrx.com/wp/f-a-s-t-rx/
Fidelis Specialty Pharmacy 866-643-2042 N/A fidelis-rx.com/
First Choice IV 866-665-3244 844-324-3245 N/A
Gem Drugs Inc. 985-536-3957 N/A www.gemdrugs.com
Gentry Health Services 844-443-6879 844-329-2447 www.gentryhealthservices.com
Guided Alliance 949-496-3906 N/A N/A
HaloCare Specialty Therapeutics 855-379-4250 225-243-7957 www.halocarest.com
Healthcare Evolution 610-495-0800 610-495-1933 http://healthcareevolutions.com/
H-E-B Specialty Pharmacy 877‑432‑9355 N/A www.heb.com/static-page/article-template/specialty-pharmacy
HemaCare Plus 877-742-2867 N/A http://hemacareplus.com/
Hemophilia First, LLC 866-247-3175 336-232-1400 www.hemophiliafirst.com
Heritage Biologics
855-937-7273 N/A www.heritagebiologics.com
Herndon Pharmacy
877-432-6250
559-297-6838
http://www.herndonpharmacy.com/
Heuneme Family Pharmacy 805-488-8200 805-488-8211 https://huenemefamily.com/
HPC Specialty Pharmacy
800-757-9192 855-813-0583 www.hpcspecialtypharmacy.com
Humana Specialty Pharmacy 800-486-2668
877-405-7940
www.humanapharmacy.com/specialty
Inverness Apothecary Trinity 855-708-7464 855-700-6337 www.invtrinity.com
Kaiser Permanente N/A N/A https://healthy.kaiserpermanente.org
Kings Pharmacy 718-230-3535 718-230-0596 http://www.kingsrx.com
Kroger Specialty Pharmacy 855-802-3230 888-315-3270 www.krogerspecialtypharmacy.com
Lumicera Health Services, LLC 855-847-3553 855-847-3558 www.lumicera.com
MagellanRx
866-554-2673 866-364-2673 www.magellanhealth.com
Maxor National Pharmacy Services
800-658-6146
806-324-5511
www.maxor.com
Medcart Specialty Pharmacy 877-770-4633 N/A www.medcartpharmacy.com
Mississippi Center For Advanced Medicine 877-261-2859 601-499-0936 http://msadvancedmedicine.com/
Noble Health Services 888-843-2040 888-842-3977 www.noblehealthservices.com/
Noble Health Services, Inc. (Transcript Pharmacy Inc) 866-420-4041 601-420-4040 www.noblehealthservices.com
Nufactor Specialty Pharmacy Biopharmaceuticals 800-323-6832 855-270-7347 www.nufactor.com
One Source Homecare 914-287-2410 914-287-2417 http://www.onesourcehomecare.org/
Option Care 866-827-8203 312-940-2497 optioncare.com
Orchard Pharmaceutical Services, LLC (Envision Pharmacies) 877-437-9012 877-309-0687 www.envisionpharmacies.com
Oso Home Care
800-310-6611
949-660-7138
osohomecare.com
P3 Pharmacy 877-917-3266 865-769-5179 www.p3compounding.com
Paragon Healthcare Specialty 866-972-5888 866-491-5888 paragonhealthcare.com
PerformSpecialty
855-287-7888
844-489-9565 www.performspecialty.com
Positudes, Inc. (TAP) 516-876-0100 516-876-0200 www.thealliancepharmacy.org
Premier Infusion Care
866-365-2525
866-383-2525 N/A
Premier Pharmacy Services
800-540-4700
800-540-3400 www.premierpharmacyservices.com
Premier Specialty Infusion 800-783-9655 877-770-4179 www.psinfusion.com
Profusion, LLP
844-307-4353
858-384-6495
www.profusionrx.com
PropacPayless
800-330-3665
N/A www.propacpayless.com
Publix Pharmacy
855-797-8254
863-413-5723
www.specialtyrx.publix.com
Quality Home Infusion
818-848-8112
818-848-8142
www.qhirx.com
Red Chip Enterprises 949-223-9828
N/A www.redchip.org
Restore Rx, Inc. 877-388-0507
901-388-0407 https://restorerx.com
River's Edge Specialty Pharmacy 866-413-3156
949-393-5790 www.repharmacy.com
Riverside Pharmacy Associates LLC (Apex Specialty) 855-257-2584
866-680-3539 www.rxapex.com
SandsRx 844-598-2557
855-385-9990 www.sandsrx.com
Santa Barbara Specialty Pharmacy 805-770-2061
805-456-0416 www.santarx.com
Soleo Health
888-244-2340
610-586-3320 www.soleohealth.com
Special Care Pharmacy Services (Puerto Rico Only)
877-899-8997
855-230-9963
specialcarepr.com
St. Matthews Specialty Pharmacy
844-690-4462
844-524-4673
www.stmatthewsrx.com
Superior Biologics
866-416-3655
866-416-3656
www.superiorbiologics.com
TwelveStone Health 844-893-0012 800-223-4063 https://12stonehealth.com
U&I
877-229-5248
315-829-2708
www.unipartners.net
US Bioservices
888-518-7246
888-418-7246
www.usbioservices.com
Vital Care of Central Mississippi
601-859-8200
601-859-8201
www.vitalcarems.com
Vital Care Rx
877-229-1724
877-229-1725
www.vitalcarerx.com
Vital Rx 866.209.5540 800-878-4160 www.vitalrx.com
Walmart Specialty Pharmacy 877-453-4566
866-537-0877
www.walmart.com/specialtypharmacy
Walnut Home Therapeutics 215-955-5200
N/A
N/A
WellRx 877-629-4446
877-599-0139
N/A
Westside Specialty Pharmacy
808-645-0491 808-335-0043 www.facebook.com/westsidespecialty
Y Medical Associates, Inc.
800-447-7558 855-838-0623 www.ymedical.com

Genentech does not influence or advocate the use of any one specialty distributor or specialty pharmacy. We make no representation or guarantee of service or coverage of any item.

Spoilage Replacement Program

The Genentech Spoilage Replacement Program provides for replacement of infused, injected and self-administered products, which are prescribed and prepared for a labeled indication, yet not administered due to unforeseen patient clinical circumstances, subject to certain limitations and conditions set forth by Genentech. The purpose of the program is to support our commitment to protecting patient safety by preventing the use of spoiled, damaged or contaminated products. 

To request replacement product:

  • Complete the Online Spoilage Replacement Form found at the Genentech Customer Service website
  • Once the form is complete, you will receive a confirmation number; your request is not complete until you have this number
  • If approved, further instructions for returning product or completing a Certificate of Destruction will be provided within 2 business days of the form submission
  • The spoiled product or completed Certificate of Destruction must be received by Genentech within 60 days of approval of the spoilage request
    • Replacement product generally ships within 11 business days following receipt of the spoiled product or completed Certificate of Destruction
  • Faxed and emailed requests are no longer accepted

Please contact Genentech Customer Service at (800) 551-2231 if you need any help learning how to use the online form or would like additional information about the Program.

Important guidelines:

  • Each instance of spoilage replacement requires completion of the Spoilage Replacement Program Form. Replacement is on a case-by-case basis at the sole discretion of Genentech; please retain all original product packaging for returns processing
  • Genentech does not ship replacement product if the spoiled product has been used for an off-label indication
  • Genentech does not ship replacement product if ANY portion of the product has been administered
  • Genentech will only ship replacement product to licensed facilities
  • All spoilage replacement requests are subject to review by Genentech; returned product is subject to analysis
  • Replacement is not available if any amount has been billed to a patient or an insurance claim has been remitted to a payer
  • Requests are subject to certain limitations and conditions. Genentech has the right to modify or discontinue the Spoilage Replacement Program at any time without notice