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Herceptin Access Solutions is your resource for access and reimbursement support after Herceptin is prescribed.

coverage

Coverage

Help understanding benefits and coverage, such as benefits investigations and prior authorization resources

reimbursement

Reimbursement

Sample coding information and resources for denials and appeals

product distribution

Product Distribution

A list of authorized distributors and specialty pharmacies as well as information on our Spoilage Replacement Program

online enrollment

Online Patient Enrollment

Submit Herceptin Access Solutions forms and check the status of your service requests online using My Patient Solutions

Our Commitment to Patients

genentech statistic

Over the past 25+ years, Genentech has helped over 2.8 million patients access their Genentech medicines.

access solutions statistic

In 2021, Genentech Access Solutions helped more than 255,000 eligible patients with access issues.

Communication assistance services

Herceptin Access Solutions employs a multilingual call center staff and offers teletypewriter (TTY) services for callers.

phone

For assistance, call (877) GENENTECH/(877) 436-3683
6 a.m.–5 p.m. PT, Monday through Friday

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Patient Assistance Tool
Find the right assistance option for your patients