My Patient Solutions

My Patient Solutions is an online tool to help you enroll and manage your Genentech Access Solutions service requests.

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Patient Solutions?

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Solutions User?

Features of My Patient Solutions

Paperless Enrollment

Enroll your patients entirely online using eSignatures

Benefits Investigation Reports

Review Benefits Investigation Reports for all your patients enrolled in Genentech Access Solutions

Service Request Management

Search for open or closed service requests initiated online or via fax for easier service request management, re-enrollment or recertification

Service Request Alerts

When you log in to My Patient Solutions, icons notify you which of your patient service requests require follow-up from your practice

Learn More About the Recent Updates to My Patient Solutions

Watch this short video highlighting key features of the updated My Patient Solutions system.

Prefer paper options to enroll your patients?