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OCREVUS Patient Navigators

Your OCREVUS Patient Navigator is your point of contact for assistance during your patients’ treatment, including access, reimbursement and infusion coordination support.

Patient Navigators can help you with:

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Answer questions you or your patients may have throughout the enrollment process.

benefits investigations

Benefits investigations (BIs)

Walk your patients through the results of their BIs and help them understand next steps.

prior authorizations

Prior authorizations (PAs)

  • Help you identify if a PA is necessary
  • Offer resources as you obtain PAs for your patients
  • Follow up with the payer regarding PA status
  • Provide PA forms
patient assistance

Patient assistance

Help identify financial assistance options for eligible patients

infusion coordination

Infusion coordination

  • Confirm an appropriate infusion site
  • Work with you and your patients to schedule infusions
  • Walk patients through an infusion checklist to help them prepare for treatment
benefits reverification

Automatic benefits reverification

  • Reverify patients’ benefits prior to their next scheduled infusion
  • Coordinate with patients, practices and infusion sites (if applicable) to schedule the next infusion

For assistance, call (877) GENENTECH/(877) 436-3683
6 a.m.–5 p.m. PT, Monday through Friday


Patient Assistance Tool
Find the right assistance option for your patients