OCREVUS Patient Navigators

Your OCREVUS Patient Navigator is your point of contact for assistance during your patients’ treatment, including access, reimbursement and infusion coordination support.

Patient Navigators can help you with:


Answer questions you or your patients may have throughout the enrollment process.

Patient assistance

Help identify patient assistance options for eligible patients.

Benefits investigations (BIs)

Walk your patients through the results of their BIs and help them understand next steps.

Infusion coordination

  • Confirm an appropriate infusion site
  • Work with you and your patients to schedule infusions
  • Walk patients through an infusion checklist to help them prepare for treatment

Prior authorizations (PAs)

  • Help you identify if a PA is necessary
  • Offer resources as you obtain PAs for your patients
  • Follow up with the payer regarding PA status
  • Provide PA forms

Automatic benefits reverification

  • Reverify patients’ benefits prior to their next scheduled infusion
  • Coordinate with patients, practices and infusion sites (if applicable) to schedule the next infusion

To contact your Patient Navigator:


Call (844) OCREVUS/(844) 627-3887


Send a message through My Patient Solutions


The completion and submission of coverage- or reimbursement-related documentation are the responsibility of the patient and health care provider. Genentech makes no representation or guarantee concerning coverage or reimbursement for any service or item.